I haven't received the invitation email. What should I do?
In order for us to be able to send out the Parent App invitation email we need your email address. Please complete the Data Collection Form by choosing the tab on this page.
Can I use a shared email address?
No. Each SIMS Parent App login is individual and each parent will need a separate login via a separate email account.
What do I need to do if my first registration didn’t work?
Can I use SIMS ID to register?
No. Unfortunately the SIMS ID option is not available for parents/carers because it is mainly for member of Staff and Students. Parents/carers should register with the remaining options for example with a Facebook, Google, Microsoft or Twitter account.
Do I need to register separately for each of my children attending this school?
No. When you sign in to SIMS Parent, events and information for all of your children attending this school will be displayed in one place.
If I have children who attend different schools, and if each of the schools is using SIMS Parent, can I view all of my children in one place?
It is now possible for parents to use the same login details to register with multiple SIMS Parent schools. This will allow users to change school once inside SIMS Parent from a drop-down menu located on the school name in the top right-hand corner of the page.
I can’t remember my password. What should I do?
Visit the website of your account provider (i.e. Microsoft, Google, Facebook or Twitter) and follow their instructions for resetting your password.
Can the Parent App be accessed on a laptop or home computer as well? (Web version)
Yes. The Parent App can be accessed via the App on a smart phone or website here: https://www.sims-parent.co.uk
I was able to use Parent App until now but suddenly it doesn't let me log in.
We don’t manage the login details for the Parent App. You should be able to sign in using your own logins that you used at registration. These logins could be your Facebook / Gmail / Twitter / Microsoft. So for example if you registered with your Facebook account then you login to the Parent App with your Facebook username and password.
If the App doesn’t let you log in please try the following:
- Do you remember which account of yours (Facebook / Gmail / Twitter / Microsoft) you originally registered with? You can only login using those account usernames and passwords.
- Log in on the Parent App website at https://www.sims-parent.co.uk/ or there’s a link on the front page of the academy website at www.saa.woodard.co.uk with your registered account (Facebook / Gmail / Twitter / Microsoft). Does it let you log in? If not please check that you can log in to your Facebook / Gmail / Twitter / Microsoft account as the Parent App uses those credentials. If you don’t remember these login details you’ll have to reset your Facebook / Gmail / Twitter / Microsoft account passwords.
- If you can login on the Parent App website then you can move on to try the Parent App on your mobile device. Please make sure that the Parent App is installed on your mobile.
This data collection form is required to collect email addresses for both parents/carers who wish to use the school app - click here to complete the form now.